There’s a lot to know about what we do and who we are. If you haven’t found the answers you need please don’t hesitate to contact us.

Delivery and Packaging

How do I order from you?

You can get in touch with us directly using either the contact form or our email. Send us your design and tell us your needs, including quantities, dimensions and price range and we’ll use this to give you a firm quote for the most appropriate material.

How much does each product cost?

We don’t have a general price list because there are so many variables that can affect cost—things like the material, the finish, quantity, size, shape, and so on—but if you tell us about your project we’ll be happy to give you an individualised quotation.

What are your delivery options?

We send out orders on pallets as standard. Our fastest option takes 2-3 days or you can choose economy which takes 5-6 days across Europe. Alternatively, you can make your own transport arrangements.

How much does delivery cost and is it included in the price?

Usually, the price we quote doesn’t include transportation costs (we use EXW Brno CZ). We can give you a firm idea of the price once we know details like quantity, dimensions, packaging requirements and destination. To give you a rough idea — a typical order of 800 pieces placed on one pallet would cost around 140-180 euros.

How are the products packed?

Very carefully! We pack your porcelain enamel signs individually in sturdy cardboard boxes, and tin metal and aluminum wall plaques in their own plastic bags. For an additional cost, we can pack them in environmentally friendly bags made from starch. Or you have us design decorative cardboard boxes, just as you wish.

When will I receive my order?

It depends on the material used and how busy we are. Porcelain enamel signs usually take 6-8 weeks, tin metal signs are 5-7 week, and aluminium signs 4-6 weeks. Metal trays will be ready in 6-8 weeks.

Do you take care of fitting the signs?

Sorry, that’s not something we usually do. We can design and manufacture your signs and arrange delivery for you only.

Technical Information

Can you create metal signs from photos I send you?

Yes, absolutely. Send us a photo of the artwork and we can create it for you.

What type of graphic files can I send you?

We accept lots of different formats, including transparent or reflective masters such as slides, photos, posters, original signs and so on. For scanned images, it’s best to save them at 300 dpi and at actual size (which means that if the final product will be 20cms by 20cms you save your scanned image at that size too) and please make sure all text has been converted to vectors. You can also send us images in Photoshop or Illustrator formats (AI, PDF, TIFF, PSD) but please ensure the layers are unlocked if you do. If you only have an idea then scribble it on the back of a napkin and send us that. We can turn it into a great looking design for you in no time.

Do you recommend any particular material?

It depends on what you need – how you are going to use the final product, your budget, size of the product, how many colours are in the design, etc. There are so many different options, but as experts with lots of real-world experience, we think our enamel signs are the best of the bunch for advertising because they look as beautiful after 20 or 30 years as they do on day one! Feel free to get in touch with us and we’ll be happy to find the best option for you.

Is it possible to have different text on each sign?

Yes, if you order at least 100 pieces and the format is the same for each one. You can even do this with our 3D embossed designs, and you aren’t just limited to text, either. The same design can also feature different numbers, colours, names, and logos too!

Do you offer customized signs or other products?

Yes, we do and we’re happy to produce whatever you need! We design and manufacture all of our products from scratch and we are always up for creating something new and original.

How long do your signs and their colours last?

We create our signs with long-term promotion in mind so they will keep their good looks for many, many years. Please note that tin signs are meant for indoor use only and aluminium and porcelain enamel signs are built to survive the great outdoors and still look dazzling.

What is the maximum size of your signs?

For porcelain enamel signs the size limit is 700x900mm, and for embossed tin or aluminium signs it’s 600x750mm. Flat aluminium signs can be as large as 1000x2000mm.

Do you take care of fitting the signs?

Sorry, that’s not something we usually do. We can design and manufacture your signs and arrange delivery for you only.

About the Company

Apart from the signs, what other products do you offer?

As well as the wall plaques we also offer various promotional items like advertising calendars, advertising thermometers, advertising clocks, trays or chalkboards – all made from metal.

How long has Smalt Brno been in business?

Smalt Brno has been in business since 1993.

Where are you located?

Smalt Brno is located in Brno, the Czech Republic’s second largest city.

Where are your products made?

All of our products are made in the Czech Republic and Germany.

Are your products eco-friendly and recyclable?

Yes, all of our signs, calendars, trays and other products (not to mention their packaging) are made from materials that are fully recyclable, and since we’re situated in Europe our production processes are fully compliant with the strictest environmental requirements.

Other Questions

What is porcelain enamel?

Porcelain enamel is a thin layer of ceramic that’s permanently fused with a metal substrate at extremely high temperatures. The great fact about this unique material is that its glossy finish won’t corrode, so you can hang a porcelain enamel sign outdoors and its colours and shine will still look great decades later.

Can I get a sample?

Yes, use this form to request your free sample and we’ll get in touch with you to make sure we send you the most appropriate one. Since our products are always custom made it’s best if we help you with your choice.

Do you offer signs for collectors?

Yes, we do. Our typical customer for collectables is usually a wholesaler who owns the copyright for a particular design and orders them in batches of at least 100. If you want to do the same you can increase the value of yours by releasing them as a limited edition in porcelain enamel or tin and giving each one a unique serial number. For the finishing touch (and to add a bit more value) we can also create an attractive certificate to give them that ‘official’ feel.

Do you make street signs and house numbers?

Unfortunately not. We specialise in the bulk production of decorative porcelain enamel signs but if you need single items then we recommend you visit our excellent German colleagues at https://classic-emaille.de/